Troubleshooting Tools for Common Active Directory Problems

Posted: July 3, 2012 in Active Directory, Server 2008, System Information, Windows 7, Windows XP
Tags: , , , , ,

Here is a quick reference you can use to determine which tools to use to help locate and resolve problems with your AD network.

Q: User unable to access network resources?

Is the network functioning at all? Can you view a list of networked systems or even access resources on other computers? If not, you have network connectivity problems. The troubleshooting tools you should start with include: Event Viewer, Ping, IPCONFIG, NLTEST, NetDiag and Network Monitor.

Q: User unable to locate resources by name?

Is name resolution functioning? Can you resolve NetBIOS or domain names into IP addresses using Windows Explorer or PING? If not, you have name resolution service problems. The troubleshooting tools you should start with include: Event Viewer, NSLOOKUP, NBTSTAT and DNSCMD.

Q: User unable to log in and obtain its roaming profile?

If not, your DC is having problems. The troubleshooting tools you should start with include: Event Viewer, DCDiag, DSASTAT and NTDSUTIL.

Q: User is unable to authenticate?

Can any client log on locally or remotely? If not, your DC is not authenticating properly. The troubleshooting tools you should start with include: Event Viewer and NetSetup.

Q: User unable to access resources as expected?

Can you access objects that you should be granted access to, and are you restricted from objects that you should not have access to? If not, then either the ACLs or DC is not functioning properly. The troubleshooting tools you should start with include: Event Viewer, DSACLS, NETDOM and SDCHECK.

Other Posts related to Active Directory:

https://ignitedsoul.com/2012/07/03/troubleshooting-tools-for-common-active-directory-problems/

https://ignitedsoul.com/2012/06/22/how-the-active-directory-communication-does-happens/

https://ignitedsoul.com/2012/01/23/what-is-the-sysvol-folder/

https://ignitedsoul.com/2012/01/23/replmon/

https://ignitedsoul.com/2011/10/12/how-to-restore-the-system-state-on-a-domain-controller-2/

https://ignitedsoul.com/2011/10/12/how-many-fsmo-roles/

https://ignitedsoul.com/2011/08/10/active-directory-roles/

https://ignitedsoul.com/2011/08/01/intrasite-and-intersite-replication/

https://ignitedsoul.com/2011/07/05/active-directory-intersite-replication/

https://ignitedsoul.com/2011/07/05/support-files-of-active-directory/

https://ignitedsoul.com/2011/03/04/active-directory-naming-and-ldap/

https://ignitedsoul.com/2011/01/05/review-of-active-directory-in-server-2008/

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Comments
  1. Patricia Ladwig says:

    You have remarked very interesting details! ps nice web site.

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