Posts Tagged ‘Troubleshooting Server’

Issue:

–          The Remote connection gets established but gets disconnected moments before you get the Desktop.

Symptoms:

–          You are able to Ping the Server

–          The Server seems to be fine when checked in Console.

–          All the RDP Services seems to be fine.

–          When trying to take Remote connection, the connection gets established, but closes automatically with an error.

–          It asks to check the Network connections or the Remote desktop Services.

Resolution:

–          The Main Culprit here is : rdpcorekmts.dll file in C:\Windows\System32 location

–          All you need to do it replace this .dll file with same file in any working server.

–          You need to rename the file to : rdpcorekmts.old

–          You cannot rename the file directly as the Administrator too has only read permission on this file.

–          First you need to take ownership of this file.

–          Then you need to edit the security permissions and give full control for the Administrator or your account.

–          Only then you can rename the file.

–          Now copy the rdpcorekmts.dll file from any working server and paste in the System32 folder of the server with issue.

–          This replacement resolves the issue, and you can take RDP of the Server normally.

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